Technical Manager

We are looking for a qualified Technical Manager to oversee and own a portfolio of customer accounts.

As part of a Customer Success Team, you will work with the Customer Success Manager and Delivery Manager on multiple accounts to ensure customer success in their digital transformation journey.

You will serve as the key technical contact and advisor to our customers throughout their implementation of the Backbase platform.

As a Technical Manager, you should be a tech-savvy professional capable of explaining technical details to non-technical audiences and engaging in technical discussions with developers as well as executive stakeholders.

You should bring technical, product, and business knowledge to ensure successful platform implementations and foster strong customer relationships.

What you'll do

• Define and drive clients’ overall technical strategy using your expertise;
• Respond promptly to product-related queries, engaging ...