Job Description

The Senior Technical Manager IT Operations is a pivotal role within our organization, tasked with overseeing and managing all aspects of our IT operations department (NOC). This position requires a strategic and experienced professional who can lead a diverse team, ensure the seamless operation of IT services, and drive continuous improvement initiatives to support the organization’s goals and objectives.

Key Responsibilities

Technical Team Management

  • Lead, mentor, and manage a team of IT professionals, including Compute, Network, and Cyber Security engineers, and other support staff.
  • Foster a collaborative and high-performance team environment, promoting professional growth and development.
  • Establish and maintain effective communication channels within the team and across departments.
  • Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback.

IT Opera...

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