Technical Presales Consultant (Microsoft)

Job Purpose:  

Certified engineer with specialist Microsoft vendor, multiple technology knowledge within a BU supporting, primarily working internally/externally with the partner base and sales organization on defining solutions and projects

Responsibilities:

• Ability to support the design of vendor solutions to meet customer requirements in Turkey

• Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs)

• Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other TD SYNNEX Microsoft sales teams

• Ownership of assigned Request Manager resolver group

• Respond quickly to queries or customer care issues

• Communicate product and technology information to educate internal and external audiences

• Deal with product/solution enquiries from internal/external sales and resellers

• Work with sales teams to profile repeatable solutions for stock and inventory planning purposes

• Understanding and application of vendor promotions

• Maintain peer-level technical contacts in assigned vendor

• Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation

• Opportunity to deliver basic post-sales implementation services

• Develop Product knowledge to a competent technical level in line with vendor/business expectations

Knowledge Skills and Experience

• Certified across Microsoft Solutions.

• 3+ years of relevant work experience working with Microsoft.

• Fluent in English.

• Professional and polished delivery of customer presentations.

• Strong commercial awareness

• Effective oral and written communication skills.

• Good business skills and able to run professional meetings and business engagements.

• IT industry knowledge – Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.

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What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.