Technical Printer Support Representative I (Laser)

About the Role

Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support.
 
As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical laser printer issues in a first call resolution strategy, escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction.
 
This position offers:
- Remote work style
- Various scheduling options
- Paid orientation and training
- Benefits (medical, vision, dental, life insurance, and disability)
- Company-paid holidays
- Paid time off: personal, vacation, and sick time
- 401(k) with company match
- Employee assistance program
- Tuition reimbursement
- Employee discounts
- Pay differentials
 
Schedule Options: 
Mon - Fri |...