Job Description

Role: Technical Program Manager

Location: Mexico City, Mexico – Hybrid

About the Role

We are looking for a Technical Program Manager to lead complex, cross-functional initiatives within a payments and financial services environment . You will partner closely with engineering, product, operations, compliance, and business stakeholders to deliver scalable, secure, and reliable payment solutions.

Key Responsibilities

  • Own and drive end-to-end delivery of technical programs across multiple teams.
  • Partner with Engineering, Product, Architecture, Risk, and Compliance to align technical execution with business goals.
  • Manage roadmaps, timelines, dependencies, risks, and milestones for large-scale initiatives.
  • Translate business and regulatory requirements into clear technical execution plans.
  • Drive program governance , status reporting, and stakeholder communication at multiple levels.
  • Identify and proactively resolve delivery risks, technical bottlenecks, and cross-team dependencies .
  • Support continuous improvement of delivery processes, tooling, and execution standards .
  • Ensure programs meet security, compliance, and quality standards typical of the payments industry.

Required Qualifications

  • 5+ years of experience in Program Management, Technical Project Management, or TPM roles.
  • Strong experience working with engineering teams in agile / scaled agile environments.
  • Background in payments, fintech, financial services, or regulated environments .
  • Solid understanding of software development lifecycles , APIs, cloud-based systems, and distributed architectures.
  • Experience managing large, complex, cross-functional programs .
  • Excellent communication and stakeholder management skills.
  • Ability to balance technical depth with business context .
  • Fluent English (written and spoken); Spanish required.

Nice to Have

  • Experience with payment platforms , card networks, gateways, or transaction processing systems.
  • Familiarity with compliance and regulatory frameworks (PCI-DSS, AML, KYC).
  • Experience working with global or nearshore teams .
  • Exposure to cloud platforms (AWS, Azure, GCP).
  • Technical background in engineering or systems architecture.

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