Job Description

Technical Product Owner – Genesys – Computacenter

Join a dynamic, forward‑thinking team that is shaping customer experience technology. As a Technical Product Owner, you will lead the product vision and roadmap, collaborate with stakeholders, developers, and functional teams, and translate business needs into technical requirements that deliver real value.

What you’ll do

Strategy, Planning and Design
  • Act as the primary collaboration point from CTO architects to the Product team in architecture and design.
  • Serve as a Genesys SME in cross‑system design discussions, alongside CTO architects, and contribute to high‑level design and reference architecture.
  • Evaluate new tools, managed packages and innovation ideas.
  • Work with the Head of Product Management, GIS and business stakeholders to define and implement a new Genesys operating model, roadmap and agile ways of working.
  • Stay up to date with Genesys re...

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