Technical Program Manager, AI Evaluation Specialist

About the Role

We’re hiring an AI Evaluation Specialist to strengthen how Chime governs, evaluates, and improves AI systems across Operations. As part of Speech Analytics, you will own the human-in-the-loop review processes that measure model accuracy, reliability, and alignment with Chime’s standards for quality and member trust.

Your work provides the trust layer that ensures models behave as expected — identifying gaps, failure modes, and opportunities for improvement. You’ll partner closely with Speech Analytics, Data teams, Enablement, and Model Owners to ensure AI systems operate safely and consistently in production.

The base salary offered for this role and level of experience will begin at $103,680.00 and up to $144,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.<...