Job Description

A leading SaaS company in Toronto seeks a Technical Program Manager to oversee technical support programs, enhance customer experience, and drive cross-functional initiatives. Candidates should have at least 5 years in technical program management within a customer support setting and a solid understanding of support tools such as Zendesk and ServiceNow. This role emphasizes collaboration, efficient project management, and a customer-first mindset, alongside offering a competitive salary in the range of $100,000 to $145,000 CAD.
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