Job Description

Job Responsibilities

This position will be based out of Bangalore, directly reporting into the leader of Supplier Quality Manager in India, and closely working with Global Supplier Quality. This individual would be responsible to manage business process for resolution of customer quality issues. It will include program management and team leadership to meet key quality metrics address root causes of customer and manufacturing non-conformances. Individual’s primary job responsibilities are listed below:

  • Work with SET Commodity SE’s to effectively drive 8D/RCCA problem resolution of customer quality issues (NCe); includes program management and team leadership to meet key quality metrics (FA cycle time, 8D-D5 cycle time, 8D effectiveness, 8D audit score, etc.)
  • Collaborate cross functionally with global teams and stakeholders (PG FQM, QPL’s, AT’s)
  • Communicate clearly across engineering specializations and different levels of the organization.
  • Initiate and gather feedback for continuous improvement on business processes to meet customer and company quality expectations.
  • Drive accountability throughout the SET organization including action item tracking and escalation
  • Develop best practices/best known methods related
  • Assist new SET engineers and managers learn the Lam iQMS system (NCe/MRBe/8D)

    • Minimum Qualifications

  • Bachelor/Master’s degree in engineering (Mechanical, Electrical, Industrial, Chemical, Materials, etc…) with 10+ years of relevant industrial experience (6+ years if Master’s degree)
  • Hands on experience in solving various quality problems through structured 8D/other problem solving tools.
  • Competent in conducting in conducting the failure analysis
  • Proficient in addressing manufacturing and/or engineering challenges
  • Demonstrated ability to work in global cross-functional teams within a dynamic/fast paced business environment
  • Ability to think critically and draw conclusions via sound data analysis
  • Strong communication (written & verbal); excellent presentation skills.

    • Preferred Qualifications

  • Certified Quality Engineer or Certified Manufacturing Engineer
  • Experience in the semiconductor industry
  • Program management certification like PMP 
  • Six Sigma Green/Black belt

    • Our Commitment

    We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

    Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

    Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

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