Technical Program Manager

Who are we

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

About the Role

We are looking for a Technical Program Manager to lead complex, cross-functional initiatives within a payments and financial services environment. You will partner closely with engineering, product, operations, compliance, and business stakeholders to deliver scalable, secure, and reliable payment solutions.

Key Responsibilities

• Own and drive end-to-end delivery of technical programs across multiple teams.
• Partner with Engineering, Product, Architecture, Risk, and Compliance to align technical execution with business goals.
• Manage roadmaps, timelines, dependencies, risks, and milestones for large-scale initiatives.
• Translate business and regulatory requirements into clear technical execution plans.
• Drive program governance, status reporting, and stakeholder communication at multiple levels.
• Identify and proactively resolve delivery risks, technical bottlenecks, and cross-team dependencies.
• Support continuous improvement of delivery processes, tooling, and execution standards.
• Ensure programs meet security, compliance, and quality standards typical of the payments industry.

Required Qualifications

• 5+ years of experience in Program Management, Technical Project Management, or TPM roles.
• Strong experience working with engineering teams in agile / scaled agile environments.
• Background in payments, fintech, financial services, or regulated environments.
• Solid understanding of software development lifecycles, APIs, cloud-based systems, and distributed architectures.
• Experience managing large, complex, cross-functional programs.
• Excellent communication and stakeholder management skills.
• Ability to balance technical depth with business context.
• Fluent English (written and spoken); Spanish required.

Nice to Have

• Experience with payment platforms, card networks, gateways, or transaction processing systems.
• Familiarity with compliance and regulatory frameworks (PCI-DSS, AML, KYC).
• Experience working with global or nearshore teams.
• Exposure to cloud platforms (AWS, Azure, GCP).
• Technical background in engineering or systems architecture.