Job Description
Technical Program Manager (D365 F&O)
Role Summary
We are seeking an experienced Technical Program Manager (TPM) with strong expertise in Microsoft Dynamics 365 Finance & Operations (F&O) to lead large-scale ERP programs. The role involves managing cross-functional delivery across business, engineering, integration, and partner teams while ensuring successful implementation, upgrades, and post-go-live stability of D365 F&O solutions.
Key Responsibilities
Program & Delivery Management
Own end-to-end program delivery for D365 F&O implementations, upgrades, and rollouts.
Define program scope, milestones, dependencies, and delivery timelines.
Manage risks, issues, and change requests across multiple workstreams.
Track program KPIs, budgets, and resource utilization.
D365 F&O Solution Oversight
Work closely with solution architects and functional leads across:
Finance
Supply Chain
Procurement
Manufacturing (if applicable)
Ensure technical and functional designs align with business objectives.
Oversee customizations, extensions, integrations, and data migration strategies.
Technical & Integration Governance
Govern integrations between D365 F&O and external systems (CRM, BI, WMS, 3rd-party apps).
Ensure best practices around:
X++ customizations
Extensions framework
LCS usage
Security and role design
Review technical designs, deployment strategies, and performance considerations.
Stakeholder & Vendor Management
Act as primary point of contact for business stakeholders, system integrators, and vendors.
Facilitate steering committee updates and executive communication.
Coordinate on-shore and off-shore teams for timely delivery.
Go-Live & Post Go-Live
Lead cutover planning, go-live readiness, and hypercare support.
Ensure production stability, defect triage, and continuous improvement.
Drive adoption, training readiness, and operational excellence.
Required Skills & Experience
8+ years of overall experience with ERP / Enterprise systems.
Strong hands-on experience with Microsoft Dynamics 365 Finance & Operations.
Proven experience as a Technical Program Manager / Program Manager on ERP programs.
Solid understanding of:
D365 F&O architecture
Integrations and data migration
Customization and extension frameworks
Experience working with Agile / Hybrid / Waterfall delivery models.
Excellent stakeholder communication and leadership skills.
Role Summary
We are seeking an experienced Technical Program Manager (TPM) with strong expertise in Microsoft Dynamics 365 Finance & Operations (F&O) to lead large-scale ERP programs. The role involves managing cross-functional delivery across business, engineering, integration, and partner teams while ensuring successful implementation, upgrades, and post-go-live stability of D365 F&O solutions.
Key Responsibilities
Program & Delivery Management
Own end-to-end program delivery for D365 F&O implementations, upgrades, and rollouts.
Define program scope, milestones, dependencies, and delivery timelines.
Manage risks, issues, and change requests across multiple workstreams.
Track program KPIs, budgets, and resource utilization.
D365 F&O Solution Oversight
Work closely with solution architects and functional leads across:
Finance
Supply Chain
Procurement
Manufacturing (if applicable)
Ensure technical and functional designs align with business objectives.
Oversee customizations, extensions, integrations, and data migration strategies.
Technical & Integration Governance
Govern integrations between D365 F&O and external systems (CRM, BI, WMS, 3rd-party apps).
Ensure best practices around:
X++ customizations
Extensions framework
LCS usage
Security and role design
Review technical designs, deployment strategies, and performance considerations.
Stakeholder & Vendor Management
Act as primary point of contact for business stakeholders, system integrators, and vendors.
Facilitate steering committee updates and executive communication.
Coordinate on-shore and off-shore teams for timely delivery.
Go-Live & Post Go-Live
Lead cutover planning, go-live readiness, and hypercare support.
Ensure production stability, defect triage, and continuous improvement.
Drive adoption, training readiness, and operational excellence.
Required Skills & Experience
8+ years of overall experience with ERP / Enterprise systems.
Strong hands-on experience with Microsoft Dynamics 365 Finance & Operations.
Proven experience as a Technical Program Manager / Program Manager on ERP programs.
Solid understanding of:
D365 F&O architecture
Integrations and data migration
Customization and extension frameworks
Experience working with Agile / Hybrid / Waterfall delivery models.
Excellent stakeholder communication and leadership skills.
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