Technical Program Manager, Principal

Job Summary

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Technical Program Manager , Principal and help us do what we do best. Learn more about us.Overview: We are seeking an experienced Technical Program Manager with deep expertise in Scaled Agile Framework (SAFe) to lead and coordinate complex, cross-functional technology programs. The ideal candidate will combine strong technical acumen with exceptional program management skills to drive delivery excellence across multiple agile teams and stakeholders. This role will work closely with our OpenEdge development teams, managing programs that leverage Progress OpenEdge platform for enterprise application development and modernization initiatives.
About the Role:Program Management & Execution

Lead end-to-end program planning, execution, and delivery of large-scale technical initiatives spanning multiple agile release trains (ARTs)

Develop and maintain comprehensive program roadmaps, timelines, and dependency management across teams

Facilitate PI (Program Increment) Planning sessions, ensuring alignment across teams and stakeholders

Monitor program health through metrics, KPIs, and regular status reporting to executive leadership

Identify, track, and mitigate program risks, issues, and dependencies proactively

Manage program budgets, resource allocation, and vendor relationships

Coordinate cross-functional AI initiatives involving data engineering, ML engineering, and research teams

SAFe Implementation & Leadership

Champion SAFe practices and ceremonies including PI Planning, Scrum of Scrums, and PO Sync meetings

Collaborate with Release Train Engineers (RTEs) to ensure smooth execution of agile release trains

Drive continuous improvement through Inspect & Adapt workshops and innovation sprints

Support portfolio management activities and strategic alignment with business objectives

Mentor teams on SAFe best practices and agile principles

Cross-Functional Collaboration

Partner with Product Management, Engineering, Architecture, and Business stakeholders to define program vision and objectives

Facilitate communication and alignment across distributed teams and time zones

Build strong relationships with technical and business leaders to drive consensus and decision-making

Coordinate with external vendors and third-party integration partners

Technical Leadership

Provide technical guidance and insights to inform program decisions and trade-offs

Understand system architecture and technical dependencies to anticipate integration challenges

Review technical designs and ensure alignment with program goals and enterprise standards

Drive technical debt reduction and architecture improvement initiatives

Your background:

10+ years of experience in technical program management or similar roles

7+ years of hands-on experience implementing and scaling SAFe practices

Proven track record of successfully delivering complex, multi-team technical programs

Experience managing programs with budgets of $5M+ and teams of 50+ people

SAFe & Agile Expertise

SAFe Program Consultant (SPC), SAFe Release Train Engineer (RTE), or equivalent certification required

Deep understanding of SAFe principles, practices, and scaling patterns

Strong knowledge of Agile/Scrum methodologies and DevOps practices

Experience with agile tools such as Jira, or Azure DevOps

Technical Knowledge

Strong technical background with experience in software development lifecycle

Understanding of cloud platforms (AWS, Azure, GCP), microservices, and modern architecture patterns

Familiarity with CI/CD pipelines, automation, and infrastructure as code

Ability to comprehend technical discussions and translate them for non-technical audiences

Program Management Skills

Exceptional organizational and multitasking abilities with attention to detail

Strong analytical and problem-solving skills with data-driven decision-making approach

Excellent risk management and mitigation capabilities

Experience with program management tools and frameworks (PMP certification is a plus)

Soft Skills

Outstanding communication and presentation skills for executive and technical audiences

Proven leadership abilities with experience influencing without authority

Strong facilitation and conflict resolution skills

Adaptability and resilience in fast-paced, dynamic environments

Preferred Qualifications

Bachelor's degree in Computer Science, Engineering, or related technical field; Master's degree preferred

PMP, PgMP, or similar program management certification

Knowledge of Lean Portfolio Management and enterprise agile transformation

Experience with distributed/remote team management

Familiarity with AI/LLMs, vector databases, MCP, RAG (Retrieval Augmented Generation), and AI orchestration frameworks

If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Compensation 

Competitive remuneration package 

Employee Stock Purchase Plan Enrolment

Vacation, Family, and Health

30 days of earned leave

An extra day off for your birthday

Various other leaves like marriage leave, casual leave, maternity, and paternity leave

Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage

Professional development reimbursement

Interest subsidy on loans - either vehicle or personal loans

Health club reimbursement