Job Description
Title - Technical Program Manager with experience of Developer Relations (DevRel)
Location- Guadalajara, MX Onsite
Job Description:
Responsibilities:
• Enablement & Education: Lead the development of actionable playbooks, tutorials, and technical guides to create a scalable, self-service onboarding experience.
• Advocacy & Feedback: Systematize user Listening Tours into a continuous feedback loop, acting as the voice of the user to the product team and mediating technical disputes.
• Evangelism & Community: Proactively drive platform adoption through technical workshops, office hours, and the establishment of a peer-to-peer support community.
• Operational Agility: Streamline the multi-stage launch lifecycle, including standardizing sign-offs from Legal and Privacy to achieve sub one-week campaign rollouts.
• Strategic Governance: Educate internal teams on respectful engagement practices to mitigate business risks and protect user trust within the Workspace eco...
Location- Guadalajara, MX Onsite
Job Description:
Responsibilities:
• Enablement & Education: Lead the development of actionable playbooks, tutorials, and technical guides to create a scalable, self-service onboarding experience.
• Advocacy & Feedback: Systematize user Listening Tours into a continuous feedback loop, acting as the voice of the user to the product team and mediating technical disputes.
• Evangelism & Community: Proactively drive platform adoption through technical workshops, office hours, and the establishment of a peer-to-peer support community.
• Operational Agility: Streamline the multi-stage launch lifecycle, including standardizing sign-offs from Legal and Privacy to achieve sub one-week campaign rollouts.
• Strategic Governance: Educate internal teams on respectful engagement practices to mitigate business risks and protect user trust within the Workspace eco...
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