Technical Project Manager

Responsibilities

• Lead functional workshops with customers, document requirements, and design appropriate solutions
• Help customers define and document processes when there are no processes in place
• Assist technical consultants with architecting D365 CRM or xRM system, related customizations, and reports to model the client’s organizational processes
• Create and lead on functional and solution design and specification documents
• Create detailed project scope documents for the customer, which includes both estimates for the tasks that will be completed and the project schedule in Microsoft Project
• Lead and deliver internal sessions on best practices and new functionality and features
• Advise customers on best practices for CRM processes and user interface components
• Build project timelines, estimate level of effort, manage milestones, and course-correct projects to maintain schedule
• Working experience...