Job Description
Role Overview
We are looking for a Project Manager who can take full ownership of web-based projects and act as the main point of contact for clients. This role requires strong communication skills, confidence on client calls, and a solid technical understanding of web platforms. You will work closely with internal teams and clients to ensure projects are delivered on time, within scope, and to a high standard.
Key Responsibilities
Manage projects end to end, from planning to final delivery
Lead and participate in client calls, meetings, and status updates
Understand client requirements and translate them into clear tasks
Coordinate with designers, developers, and other stakeholders
Track timelines, milestones, risks, and deliverables
Identify issues early and resolve them proactively
Ensure quality checks are completed before project delivery
Provide clear and regular updates to clients and internal teams
Must-Have Skills & Experience (Non-Negotiable)
The candidate must have a working, practical understanding of the following areas.
Technical & Platform Knowledge
Domains & DNS
Strong understanding of how domains work
Hands-on experience managing DNS records (A, CNAME, MX, TXT)
Comfortable with domain pointing, DNS changes, and propagation issues
Web Hosting
Good understanding of hosting environments (shared, VPS, managed hosting)
Ability to identify hosting-related issues and coordinate fixes
Experience working with hosting providers and support teams
cPanel
Confident using cPanel for routine website management
Managing files, databases, email accounts, backups, and SSL certificates
Able to troubleshoot basic hosting and site issues using cPanel
Shopify
Practical experience managing or supporting Shopify store projects
Understanding of themes, apps, store settings, and project workflows
WordPress
Strong working knowledge of WordPress websites
Experience with themes, plugins, updates, backups, and site structure
Project & Client Handling
Proven experience leading client calls independently
Able to explain technical concepts in simple, clear language
Confident, presentable, and professional in client-facing situations
Strong ownership mindset and ability to work independently
Works well with cross-functional teams and stakeholders
Desired Skills (Good to Have)
Experience working with digital agencies or web-based projects
Familiarity with website migrations and go-live processes
Experience using project management tools such as Monday.com, Jira, Trello, ClickUp, or similar
Basic understanding of SEO, website performance, or security best practices
Ability to manage multiple projects and deadlines simultaneously
What We Offer
A collaborative and supportive work environment
Direct exposure to clients and real-world projects
Opportunity to grow with the company
Competitive salary based on experience
We are looking for a Project Manager who can take full ownership of web-based projects and act as the main point of contact for clients. This role requires strong communication skills, confidence on client calls, and a solid technical understanding of web platforms. You will work closely with internal teams and clients to ensure projects are delivered on time, within scope, and to a high standard.
Key Responsibilities
Manage projects end to end, from planning to final delivery
Lead and participate in client calls, meetings, and status updates
Understand client requirements and translate them into clear tasks
Coordinate with designers, developers, and other stakeholders
Track timelines, milestones, risks, and deliverables
Identify issues early and resolve them proactively
Ensure quality checks are completed before project delivery
Provide clear and regular updates to clients and internal teams
Must-Have Skills & Experience (Non-Negotiable)
The candidate must have a working, practical understanding of the following areas.
Technical & Platform Knowledge
Domains & DNS
Strong understanding of how domains work
Hands-on experience managing DNS records (A, CNAME, MX, TXT)
Comfortable with domain pointing, DNS changes, and propagation issues
Web Hosting
Good understanding of hosting environments (shared, VPS, managed hosting)
Ability to identify hosting-related issues and coordinate fixes
Experience working with hosting providers and support teams
cPanel
Confident using cPanel for routine website management
Managing files, databases, email accounts, backups, and SSL certificates
Able to troubleshoot basic hosting and site issues using cPanel
Shopify
Practical experience managing or supporting Shopify store projects
Understanding of themes, apps, store settings, and project workflows
WordPress
Strong working knowledge of WordPress websites
Experience with themes, plugins, updates, backups, and site structure
Project & Client Handling
Proven experience leading client calls independently
Able to explain technical concepts in simple, clear language
Confident, presentable, and professional in client-facing situations
Strong ownership mindset and ability to work independently
Works well with cross-functional teams and stakeholders
Desired Skills (Good to Have)
Experience working with digital agencies or web-based projects
Familiarity with website migrations and go-live processes
Experience using project management tools such as Monday.com, Jira, Trello, ClickUp, or similar
Basic understanding of SEO, website performance, or security best practices
Ability to manage multiple projects and deadlines simultaneously
What We Offer
A collaborative and supportive work environment
Direct exposure to clients and real-world projects
Opportunity to grow with the company
Competitive salary based on experience
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