Technical Resolution Specialist

Be a Tech Hero in Barcelona: German Customer Service Specialist

Do you have a passion for helping people and a knack for solving problems?

Do you speak fluent German and have a strong understanding of technology?

Are you ready to join a growing company in a stunning coastal location?

If so, then we want YOU on our team We're looking for a talented and motivated Customer Service Tech Support Specialist (German) to join our Barcelona office in Selva de Mar.

What You'll Do:

• Be the friendly voice and technical expert for our German B2C customers.
• Troubleshoot and resolve technical inquiries related to our car electrical chargers.
• Become a product whiz and master problem-solving with a smile.
• Manage customer expectations and keep them informed throughout the process.
• Ensure smooth service delivery by meeting and exceeding our SLAs.
• Collaborate with the team to identify and address potent...