Job Description

You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations . By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. Building and maintaining strong client relationships is key; you'll act as a trusted advisor , guiding them through their infrastructure decisions and becoming their go-to resource.

  1. Sales & Client Support:

    • Act as a technical liaison for the sales team, providing expert product knowledge and technical consultation to potential clients.

    • Identify up-selling and cross-selling opportunities within existing client accounts based on their technical needs and future growth plans.

    • Conduct product demonstrations and technical presentations for prospective customers, effectively communicating the value proposition of our data center services.

    • Build and maintain strong relationships with clients, acting as a trusted advisor on their infrastructure needs.

    • Collaborate with the sales and marketing teams to develop and execute strategies for new business acquisition.

    • Assist in creating proposals and technical documentation for client solutions.

    • Provide post-sales technical support, ensuring customer satisfaction and successful implementation of services.

What We Offer:

  • A commission-based structure that offers you flexibility.

  • Opportunities for professional growth and advancement.

  • A supportive and collaborative team environment.

  • Access to ongoing training and development resources.



Requirements:

  • Experience:

    • Associate's degree in a technical field (e.g., Information Technology, Computer Science) or equivalent work experience. A bachelor's degree is preferred.

    • Minimum of 3-5 years of hands-on experience as a Data Center Technician, Field Engineer, or similar role.

    • Proven experience in a sales or customer-facing role, preferably within the technology industry.

    • Experience with hardware from major vendors (e.g., Dell, HP, Cisco, Juniper, etc.).

  • Relevant Skills:

    • Strong knowledge of data center best practices, including cabling standards (e.g., fiber, copper), racking, and power distribution.

    • Proficiency in diagnosing and troubleshooting server hardware, networking equipment, and related components.

    • Familiarity with network topologies, protocols (e.g., TCP/IP), and concepts (e.g., VLANs, routing).

    • Demonstrated ability to build rapport and establish trust with clients.

    • Relevant certifications such as CompTIA A+, Network+, Server+, or Cisco CCNA are highly desirable.

    • A passion for technology and a desire to stay current with industry trends.

    • Being Multilingual is an added advantage.

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