Job Description

**Primary Objective of Position**



**• Responsible for the installation activities and management of software packages and cloud solution at healthcare institutes (HCI’s) and/or the client site.**

**• Achieve alignment between customer needs, Abbott division requirements and external 3rd party customer service teams.**

**• Continuously improve the customer experience and cost efficiency by identifying process obstacles, formulating proposals for improvement and (co-) implementing improvement processes and mitigation plans**

**• Bridging between sales and customer service activities; ensure customer service is continuously updated about feedback from the field enabling a loop of continuous improvement always resulting in an optimization of patient experience.**

**• The data management specialist is responsible for the assigned region.**

**• Responsible, together with account managers, for sales results and obtain targets, in...

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