Job Description

Job Description:

The Sales Trainer supports the learning development of both Inside and Outside Sales teams through onboarding and ongoing training. This role builds product knowledge, strengthens communication skills, and ensures the Sales team can confidently position Cybersecurity services while reinforcing client value. By focusing on both skill development and client retention, the Sales Trainer helps create consistent messaging, stronger customer relationships, and improved sales effectiveness.



Job Responsibilities:

Conduct Training Needs Analysis (TNA) to identify individual and team skills gaps.

Create and deliver training programs for new Inside and Outside Sales team members.

Train sales staff on best practices for expectation-setting, value communication, and handoff to Client Success Team.

Integrate client feedback and retention insights into training programs to align with customer needs.

Maintain learning content an...

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