Technical Service Coordinator / Scheduler

Contribute to our mission, Technology for Life. Reporting into the Service Business Manager - West, the Technical Service Coordinator will be based at our Balcatta office in Perth, WA. We're looking for a friendly, organised, and proactive operator. You'll be the key link between customers, technicians, and internal stakeholders - ensuring service works are delivered efficiently and to a high standard in a fast-paced environment. Key responsibilities of this role include, but are not limited to: Plan and schedule reactive and programmed maintenance works;Act as the main point of contact for customer service requests and enquiries;Monitor job progress and maintain clear communication with customers and technicians;Assist with quoting, procurement, and stock inventory management;Process service reports for invoicing and maintain accurate CRM records;Ensure compliance with WHS requirements, licences, inductions, and site safety standards;Support onboarding, reporting, and continuous impro...