Technical Service Delivery Director

Overview

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every hello at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

The Service Delivery Director is responsible for end-to-end delivery of telco and ICT services, ensuring services are delivered on time, within budget, and in line with agreed service levels and customer expectations. This role provides strategic and operational leadership across Project and Service Management, driving service excellence, operational efficiency, and continuous improvement for enterprise and/or wholesale customers.

Responsibilities

• Own end-to-end service delivery performance across telco and ICT portfolios (e.g. fixed line network services, cloud, cybersec...