Technical Service Engineer, Controls

RESPONSIBILITIES: Strong experience in trouble shooting, diagnosing, and commissioning heavy machinery systems with electric, hydraulic, and permanent magnet motor drive systems. Experience in reducers and clutches an asset. Knowledge in electrical based software a major asset (SolidWorks Electrical/AutoCad Electrical) PLC programming –Siemens is a must, Allen-Bradley is a plus Project management and coordination on larger installations and critical orders. Ability to diagnose and troubleshoot customer software and hardware issues to their specific application and/or programs. Capable of configuring operating systems utilizing remote desktop connections providing immediate support. Facilitate calls regarding technical issues with all Shred-Tech products/services. Offer in-depth alternatives to unique issues. Record preventative maintenance visits, detail reports of work completed and provide closed loop communications on activities to prevent future concerns. Discuss service contract o...