Job Description

Field Service Engineer

Field Service Engineer to cover Service/Equipment/Sales demands in the Mexican Republic and internationally, and to support other FSEs on vacations.

The FSE is in charge of service, maintenance, and repair of Agfa DPC equipment families: Anapurna, Jeti Titan/Mira, Tauro Family, Onset Family, Bronco, Avinci, ASANTI, IT issues, and future additions.

What You'll Do
  • Ensure customer satisfaction.
  • Provide remote support with a high percentage of calls resolved remotely.
  • Give thorough and detailed operator training to customers.
  • Register all interventions in service reports on time.
  • Perform preventive maintenance on all Inkjet customers according to a schedule and keep Agfa information up‑to‑date.
  • Add IT support for our software such as Asanti.
Education
  • Complete bachelor’s degree in engineering (Mechatronics, Electronics, Communications, Electrical, ...

Apply for this Position

Ready to join Agfa Inkjet Solutions? Click the button below to submit your application.

Submit Application