Technical Service Engineer

About Sungrow Sungrow Power Supply Co., Ltd. (Stock code: ) is a global leader in renewable energy, specializing in innovative solar, wind, energy storage, hydrogen, and EV solutions. Since 1997, its cutting-edge technologies, including photovoltaic inverters and energy storage systems, have powered over 180 countries, with a total installed capacity surpassing 740 GW by the end of 2024. Committed to Clean power for all, Sungrow continues to shape the future of sustainable energy. Key ResponsibilitiesProvide after-sales service support for customers related to residential PV and ESS systems through telephone and email to achieve good customer satisfaction.Provide initial commissioning plans, as well as coordinate commissioning activities for successful delivery.Support the line manager to oversee residential PV and ESS systems support operations and handle escalation inquiries raised.Conduct field services with the team and service partners in pre-commissioning, commissioning, mainten...