Technical Service Operations Lead

Plico is a national renewable energy business building one of Australia's largest distributed energy communities. We deliver solar and battery solutions combined with our own VPP that lower household energy costs, increase resilience and power the transition to a decentralised grid.

About the role

Plico is seeking a Service Operations Lead (Technical) to own the resolution of service issues across our growing solar and battery fleet.

This role sits at the intersection of technical coordination, customer experience, and operations . It’s ideal for a technically minded professional — such as an early-career engineer, electrician, or someone with strong customer support experience in a technical environment — looking to build a long-term career in clean energy.

You’ll take accountability for service issues from first contact through to resolution, ensuring members are supported and technical teams are set up for success.

What...