Technical Service Representative - Expanded Mining Products (EMP)

Description

Major Job Functions:

· Responsible for scheduling customer visits, setting agendas and writing monthly reports on customer update

· Liaison with Finning Parts Department to have the necessary parts delivered to the Mining customer site

· Minimize downtime and maintain production requirements as scheduled

· Send technical analysis to the customers, and provide the customer with recommended service options

· Based on the technical audit of the machine and analysis report, the TSR will make recommendations to the customer on what components will need to be changed

· Must develop and maintain open lines of communication with all supportive departments

Experience:

· Seasoned HET /Millwright or P. Engg with significant mechanical or high voltage electrical experience or with appropriate mining experience

· Minimum 5 years experience in a customer service role

· Shovel and Drills equ...