Technical Service Representative I

Water Treatment Technical Service Rep. is responsible for providing technical/troubleshooting assistance, generalproduct information, warranty assistance, and limited parts order processing on product that requires extensiveproduct knowledge. Their primary customers are wholesalers (Plumbing and Pump and Well), plumbers, welldriller/pump installers, water treatment professionals, general contractors, service professionals, facilitymaintenance personnel, architects, engineers and other professionals responsible for ensuring equipment isspecified and serviced properly. Water Treatment Technical Service Rep. also works to assist callers to repairexisting equipment or replace equipment when needed.

Responsibilities

Often serves as the main contact to our company for water treatment questions and equipmentinformation.
Receives calls about treatment equipment and techniques.
Providing water analysis interpretation and product recommendation.
Trouble s...