Technical Service Representative

The Technical Sales Representative is responsible for assisting the Area Sales Managers with calling on prospective customers/target accounts and evaluating and providing technical support to Key, New and Existing account customers.

• Deliver exceptional customer quality and service.
• Provide technical support, plant audits, troubleshooting, and process optimization.
• Reduce customer complaints and resolve product issues effectively.
• Drive sales, margin growth, and volume expansion.
• Share competitive insights, new products, and market trends with Sales Managers.
• Offer expertise in wood, metal, and plastics coatings technology.
• Represent the company at industry seminars and trade shows.
• Manage product trials and support specification approvals for national accounts.
• Collaborate with labs on technical challenges and product development.
• Assist with equipment installa...