Job Description

Job Role Overview


The Help desk role involves acting as a single point of contact for all customer engagements. This includes accurately recording requests, incidents and providing first-line support in compliance with agreed service levels.



  • To excel in this role one must be able to provide timely solutions prioritize tasks effectively assess the impact urgency and manage their time wisely.

  • An individual possessing strong communication skills interpersonal skills and problem-solving abilities will find success within this position.

Apply for this Position

Ready to join beBeeHelpdesk? Click the button below to submit your application.

Submit Application