Technical Service Specialist - Tier 1

Technical Service Specialist - Tier 1 - Brazil

Join SolarEdge Technologies as a Technical Service Specialist - Tier 1 in Sao Paulo, Brazil.

At SolarEdge (NASDAQ: SEDG), we are a global leader in smart energy technology with over 4,000 employees across 34 countries and millions of installations worldwide. Our solutions include solar inverters, battery storage, backup systems, EV charging, and AI‑based energy management. We are committed to making clean, green energy the primary power source for homes, businesses, and beyond.

Location

Sao Paolo, Brazil

Responsibilities

• Answer inbound calls, chats, and e‑mails from customers and contractors across the following queues: onsite/offsite optimizer troubleshooting, onsite/offsite inverter troubleshooting, onsite/offsite communication troubleshooting.
• Provide support in troubleshooting and diagnosing grid‑tie solar inverter issues during installation and startup using p...