Job Description

The Opportunity

 

For our Transfusion Medicine Division CDx we are currently looking for an engineer to join our service team in Greece as a Technical Service Specialist via a contractors agreement. This will be a field-based role requiring regular travelling within Athens, Greece with occasional travels within Europe.

The Technical Service Specialist is responsible for providing level two support to our customer base – handling installations, complex repairs, longer duration instrument hardware or software upgrades and providing basic training to customers.

What You'll do:

  • Perform new customers and laboratory site inspections for new contracts.
  • Provide level two service (complex service interventions requiring more than two hours of labor time).
  • Installation of instruments and laboratory automation systems.
  • Perform IQOQ (Installation Qualification Operation Qualification) procedu...

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