Technical Services Officer

About the Role:

A respected industry organisation is seeking a qualified and experienced Technical Services Officer to provide expert advice and support across the plumbing sector. The position plays a key role in delivering value to members and stakeholders through technical guidance, regulatory interpretation, and contributions to projects that enhance industry standards and compliance.

Key Responsibilities:

• Provide technical and regulatory advice to industry professionals, regulators, and consumers.
• Interpret and apply plumbing standards, codes, and relevant legislation.
• Review plans and specifications to design and size compliant roof drainage systems.
• Prepare technical content, articles, and correspondence for publication and stakeholder communication.
• Liaise with regulatory authorities and contribute to industry submissions and advocacy.
• Support projects that improve processes, compliance outcomes, and service delivery.
• Maintain accurate records of technical enquiries and provide timely follow-up.

About you:

You are a technically capable professional with strong communication and stakeholder engagement skills. You enjoy problem-solving, sharing knowledge, and contributing to the ongoing improvement of industry practices.

You must have:

• Demonstrated experience in a technical role within the plumbing or broader construction industry.
• Sound understanding of plumbing regulations, standards, and compliance requirements.
• Proven ability to interpret Australian Standards and apply them to practical situations.
• Excellent written and verbal communication skills.
• Strong relationship-building and stakeholder management capability.
• Organised, detail-oriented, and able to manage competing priorities effectively.

Qualifications / Requirements:

• Relevant vocational or tertiary qualification (mandatory).
• Certificate III or IV in Plumbing Services (highly desirable).
• Registered or licensed plumber (desirable).
• Certificate IV in Training and Assessment (advantageous).
• Current Victorian driver’s licence and the ability to satisfy police and Working with Children checks.

Why Join?

• Opportunity to contribute to the advancement of industry standards and professional practice.
• Collaborative and supportive working environment.
• Role variety across technical advice, compliance, communication, and stakeholder engagement.
• Hybrid working conditions.

For a confidential discussion, please contact Kirsten Ellis at Planned Resources on 0416 238 020 or email [email protected]

Applications close Friday 21st November 2025