Job Description
**What You Will Do:**
+ Fault detection and repair of company products
+ Undertakes the service and repair of company products to the required standards
+ Responsible for the testing of company products and provides fully complete test and service reports
+ Performs upgrades on company devices as required
+ Has periodic maintenance visits and performs calibrations on company devices as required
+ Informs her/his supervisor to keep on critical levels of spare parts inventory to fulfil warranty downtime obligations
+ Establishes relations with the key stakeholders affecting the decision to purchase Customer Support products and services as well as with existing/potential customers to improve and maintain continuity of such relations
+ Supports service partners/dealers and team members in troubleshooting company products
+ Ensures all relevant repair/service information is entered into the database....
+ Fault detection and repair of company products
+ Undertakes the service and repair of company products to the required standards
+ Responsible for the testing of company products and provides fully complete test and service reports
+ Performs upgrades on company devices as required
+ Has periodic maintenance visits and performs calibrations on company devices as required
+ Informs her/his supervisor to keep on critical levels of spare parts inventory to fulfil warranty downtime obligations
+ Establishes relations with the key stakeholders affecting the decision to purchase Customer Support products and services as well as with existing/potential customers to improve and maintain continuity of such relations
+ Supports service partners/dealers and team members in troubleshooting company products
+ Ensures all relevant repair/service information is entered into the database....
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