Technical services specialist-Level 1 - Associate (0 - 5 Years)

Job#: 3020915

Job Description:

Position: IT Business Systems Analyst

We are seeking a highly skilled, technical-minded Senior IT Business Systems Analyst to provide comprehensive services and support for our Corporate Business Units (CBUs) line of business applications. , front and backend. The ideal candidate should possess a blend of technical expertise and business acumen, enabling the effective maintenance and support of applications critical to business operations.

Position Specific Description: This person will be responsible for acknowledging, evaluating, and resolving service tickets within SLA agreements. The IT Systems Analyst must have exemplary problem-solving skills needed to evaluate root cause issues and solve complex functional, configuration, and technical system issues. The role will interface with business users, requiring excellent communication, relationship management, and time management skills. It is preferred that ca...