Job Description
JOB PURPOSE:
We are seeking a Level 3 Technical Specialist and Delivery Lead Monitoring Tools SME for HPE OpsRamp, SolarWinds, Manage Engine Ops Manager, Nagios and Zabbix etc. The candidate must have advanced experience in implementation, troubleshooting, and optimization of the various monitoring platforms. This role demands deep expertise in hybrid IT monitoring, automation, and integrations, along with the ability to mentor L1/L2 teams and serve as a technical authority for Monitoring tools delivery in enterprise environments.
CERTIFICATIONS:
- ITIL Foundation (Intermediate/Expert preferred)
- AI-related training or certification (added advantage)
- Certification in HPE - OpsRamp, GreenLake, OneView, SolarWinds, Manage Engine or related ITOM tools
EXPERIENCE:
810 years of hands-on experience in IT Monitoring Tool Deployment, Implementation, Operational Support, and Report Building
RESPONSIBILITIES (INCLUDES ALL TASKS):
Key Responsibilities
- Act as SME...
We are seeking a Level 3 Technical Specialist and Delivery Lead Monitoring Tools SME for HPE OpsRamp, SolarWinds, Manage Engine Ops Manager, Nagios and Zabbix etc. The candidate must have advanced experience in implementation, troubleshooting, and optimization of the various monitoring platforms. This role demands deep expertise in hybrid IT monitoring, automation, and integrations, along with the ability to mentor L1/L2 teams and serve as a technical authority for Monitoring tools delivery in enterprise environments.
CERTIFICATIONS:
- ITIL Foundation (Intermediate/Expert preferred)
- AI-related training or certification (added advantage)
- Certification in HPE - OpsRamp, GreenLake, OneView, SolarWinds, Manage Engine or related ITOM tools
EXPERIENCE:
810 years of hands-on experience in IT Monitoring Tool Deployment, Implementation, Operational Support, and Report Building
RESPONSIBILITIES (INCLUDES ALL TASKS):
Key Responsibilities
- Act as SME...
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