Technical specialist

Greetings from Wysetek!!
We are recruiting for our Technology Solution Division
Working Knowledge on Technology/ Product Knowledge: Trend Micro Vision One
Location: Hyderabad/ Mumbai
Mode of Work: Onsite
Overall 10 Position open for L1, L2 & L3
Job description
We are hiring for multiple levels:
L1 - Technical Specialist (Experience require: 2– 4 years)
L2 – Technical Specialist ( Experience require: 5 – 8 years)
L3 – Technical Specialist (Experience require: 8+ years)
Location: Hyderabad / Mumbai- Onsite
Technical Experience:
Degree qualified in a relevant field (B. E or B. Tech in Computer graduate is must) and equivalent experience on Trend Micro Vision One is essential.
Relevant Certification will be advantageous.
Job Description:
- Advance or complex installation and configuration.
- Follow up of service tickets opened on OEM.
- Knowledge transfer to Engineers
- Fault isolation, case diagnosis and troubleshooting, updating op...