Technical Success Manager

As a member of the “One Gigamon” team, you are a trusted advisor to our customers, always striving to deliver the right combination of technology and expertise to fit our customers’ needs. Your passion for deep observability and dedication to building a vibrant practice with diversity of thought and experience at the core, will provide you with the opportunity to help others achieve their goals and objectives, to nurture and grow your own skills and abilities, and to thrive through dynamic, expertise driven, collaborative relationships.
What you'll do:
- Ensure customer use cases can be deployed through validated designs.-
- Drive effective communications with customers and internal teams.-
- Effectively scope prospective customer use cases.-
- Proactive engagement with customers to provide clear and consistent experiences for planning, deployment, adoption, integration, and expansion.-
- Establish a clear, regular, and effective communication cadence with the custome...