Technical Support | 2nd level support mobile apps | French

About us

We are the Mercedes-Benz Customer Assistance Centre Maastricht. Years of experience and our strong focus on customer centricity have given us the expertise to steer and develop global Customer Contact Centers (CCC) around the world. We belong to the Mercedes-Benz Global Customer Service & Parts division and collaborate closely with other departments and divisions to create the best customer journey. With an international team of over 1000 colleagues, we work to create the ultimate customer experience not only for the drivers of our vehicles but also in support of the retail and logistics organizations. WE CARE for customers, they are part of our DNA.

About the team

We handle highly complex services, ensuring that excellence in every interaction is marked by empathy, expertise, and proactive care. Our mission is to prevent, fix & care for customers &...