Job Description
We are seeking a proactive and skilled Technical Support Advisor to join a dynamic, client-focused team in A Coruña. This is an exciting opportunity to build your career in technical support while enjoying life in one of Spains charming coastal cities.
What you will do- Provide high-quality technical support to clients, troubleshooting issues and delivering effective solutions.
- Respond to inquiries via phone, email, or other channels, ensuring timely resolution and client satisfaction.
- Diagnose technical problems and elevate complex issues when necessary.
- Document support activities and maintain accurate records of incidents, solutions, and follow-ups.
- Collaborate with internal teams to share knowledge and continuously improve support processes.
- Stay up to date with products, services, and system updates to provide informed support.
- Strong problem-solving and analytical s...
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