Technical Support Advisor

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German speaking Technical Support Advisor to join their teams in Barcelona.

Position: Technical Support Advisor 

Location: Barcelona, Spain. On-Site

Employment type: Full-time

Remuneration: Base salary + bonuses.

DUTIES AND RESPONSIBILITIES:

• Provide technical support and assistance for a project with a leading software development company

• Utilize prior experience or skills gained as an IT Technician to troubleshoot and resolve technical issues effectively

• Collaborate with cross-functional teams to ensure seamless project execution and customer satisfaction

• Offer guidance and solutions to clients, ensuring timely and accurate resolution of technical challenges

• Contribute to the continuous improvement of processes and provide valuable insights based on technical ...