Technical Support Advisor

Do you want to be part of a multicultural team in a company that works alongside well-known brands?
Do you want to relocate to the beautiful capital of Portugal Lisbon?
Then this could be the perfect opportunity for you to have the experience of a lifetime
Your responsibilities and impact as Technical Support:

• Provide support on customers by responding to inbound requests + document relevant case information
• Assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/social media channels
• Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels
• Ensure excellent customer satisfaction by responding in an appropriate and friendly manner
• You will work in a multicultural environment alongside a diverse team

Skills, qualifications, and interests you need to succeed in this role:

• You are a...