Technical Support Advisor

This is a great opportunity to grow in a dynamic technical support environment, working with modern tools, structured training, and ongoing support to help you succeed and develop professionally.

What you will do

We believe in delivering quality service while putting people first, customers, partners, and teams.

As a Technical Support Advisor, You Will

• Act as the first point of contact for partners and end users via phone and email
• Diagnose and resolve technical issues in a timely and accurate manner
• Support customers with product usage, updates, and best practices
• Create, update, and manage support tickets to ensure proper follow-up
• Work closely with internal teams to handle complex or escalated cases
• Keep customer information and case documentation up to date in internal systems

Your profile

• Are fluent or bilingual in German and have an advanced level of English
• Feel co...