Technical Support Advisor

Type of position:

Full-time position

Key languages:

Fluent level of Danish

English proficiency

Sector:

Customer Service / Technical support

About our Client:

Join a global leader in technology and services, driving innovation for top brands. As a Technical Support Advisor in Malaga, you will play a key role in providing technical assistance and ensuring customer satisfaction.

The Offer:

• Serve as the first point of contact for customers with technical support issues.
• Troubleshoot and resolve customer problems related to installation, configuration, and usage of assigned products.
• Analyze and diagnose issues, recommend solutions, and document cases accurately.
• Provide known fixes and workarounds when available.
• Escalate unresolved technical problems to the appropriate teams.

Benefits:

• Competitive salary: 21,600 gross/year + up to 2,400 gross/year...