Technical Support Agent

Are you passionate about technology and customer support? Do you want to work with a world-leading software development company while advancing your IT career? Were looking for Technical Support Agent to provide exceptional technical assistance and make a real impact.

What You´ll Do:

• Provide technical support and guidance to customers using cutting-edge software products

• Troubleshoot issues with empathy, professionalism, and a problem-solving mindset

• Collaborate with a dynamic, multicultural team

What We´re Looking For:

• Fluent/Proficiency  level in German and advanced English 

• Training or experience in IT technologies, especially Cloud solutions or Microsoft products such as Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, and Windows
• Excellent interpersonal skills, empathy, professionalism, critical and logical thinking for effective problem solvi...