Technical Support Agent

At Influx, we deliver on-demand customer and technical support for global brands and tech companies 24 / 7 every day of the year.

Our remote-first workforce spans multiple regions to ensure seamless high-quality support for clients worldwide.

We are looking for a tech-savvy communicator who is fluent in English, confident speaking with customers via phone and virtual meetings, and passionate about solving problems. If you have a degree in Computer Science or a related technical field and enjoy combining people skills with technical expertise, this role is for you.

About the Role

As a Technical Support Agent at Influx, you will :

• Provide hands‑on technical support for customers in the app development, eCommerce and SaaS industries
• Diagnose and resolve complex software and integration issues
• Support API integrations, perform debugging and assist with bug identification and resolution
• Collaborate directly ...