Technical Support Agent

At Influx, we deliver on-demand customer and technical support for global brands and tech companies 24 / 7 every day of the year.

Our remote-first workforce spans multiple regions to ensure seamless high-quality support for clients worldwide.

We are looking for a tech-savvy communicator who is fluent in English, confident speaking with customers via phone and virtual meetings, and passionate about solving problems. If you have a degree in Computer Science or a related technical field and enjoy combining people skills with technical expertise, this role is for you.

About the Role

As a Technical Support Agent at Influx, you will :

Provide hands-on technical support for customers in the app development, eCommerce and SaaS industries

Diagnose and resolve complex software and integration issues

Support API integrations, perform debugging and assist with bug identification and resolution

Collaborate direc...