Job Description
Descripción y detalle de las actividades
**A Career at HARMAN**
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
**About the Role**
This position is within HARMAN’s Professional Division. This role will provide technical information to consultants, dealers, and end-users in English, verbally and written, relevant to the Harman Professional brands.
**What You Will Do**
- Answers first level technical questions and audio, video, and lighting products, and transfers/escalates tier 2 and 3 inquiries to product experts within Technical Support
- Contribute to internal and external knowledge base, and be power user in finding relevant articles, and directing customers to s...
**A Career at HARMAN**
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
**About the Role**
This position is within HARMAN’s Professional Division. This role will provide technical information to consultants, dealers, and end-users in English, verbally and written, relevant to the Harman Professional brands.
**What You Will Do**
- Answers first level technical questions and audio, video, and lighting products, and transfers/escalates tier 2 and 3 inquiries to product experts within Technical Support
- Contribute to internal and external knowledge base, and be power user in finding relevant articles, and directing customers to s...
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