Job Description
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
- About the Role
- This position is within HARMAN’s Professional Division. This role will provide technical information or customer support to consultants, dealers, and end-users in English, verbally and written, relevant to the Harman Professional brands.
What You Will Do- Answers first level technical questions and audio, video, and lighting products, and transfers/escalates tier 2 and 3 inquiries to product experts within Technical Support-
- Contribute to internal and external knowledge base, and be power user in finding relevant articles, and directing customers to solutions.-
- Exercises judgment ...
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
- About the Role
- This position is within HARMAN’s Professional Division. This role will provide technical information or customer support to consultants, dealers, and end-users in English, verbally and written, relevant to the Harman Professional brands.
What You Will Do- Answers first level technical questions and audio, video, and lighting products, and transfers/escalates tier 2 and 3 inquiries to product experts within Technical Support-
- Contribute to internal and external knowledge base, and be power user in finding relevant articles, and directing customers to solutions.-
- Exercises judgment ...
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