Job Description
Descripción y detalle de las actividades
**Customer Service - Remote Technical Support**
**Location**: Fully remote
**Schedule**:Pacific Time, 12 PM to 10 PM** (some weekends required with prior notice)
**Are you looking for a rewarding customer service role with international impact?**
**Join our team and provide exceptional operational and technical support to patients and clients in the United States, United Kingdom, Canada, and Australia.**
**Responsibilities**:
- Handle customer inquiries regarding medical and technological devices.
- Diagnose and resolve technical and operational issues effectively.
- Ensure accuracy and security of data within company systems.
- Maintain compliance with confidentiality policies, HIPAA, and other regulations.
- Stay up to date on troubleshooting techniques and device functionalities.
- Provide technical support to internal teams.
- Assist colleagues with specific inquiries.
- Manage assigned tasks profess...
**Customer Service - Remote Technical Support**
**Location**: Fully remote
**Schedule**:Pacific Time, 12 PM to 10 PM** (some weekends required with prior notice)
**Are you looking for a rewarding customer service role with international impact?**
**Join our team and provide exceptional operational and technical support to patients and clients in the United States, United Kingdom, Canada, and Australia.**
**Responsibilities**:
- Handle customer inquiries regarding medical and technological devices.
- Diagnose and resolve technical and operational issues effectively.
- Ensure accuracy and security of data within company systems.
- Maintain compliance with confidentiality policies, HIPAA, and other regulations.
- Stay up to date on troubleshooting techniques and device functionalities.
- Provide technical support to internal teams.
- Assist colleagues with specific inquiries.
- Manage assigned tasks profess...
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