Job Description
Job Description
A client in the Atlanta GA area is looking for a Tier 1 Technical Support Analyst. The company is a leader in the industrial lighting technology industry. The TSA will function as a technical customer service representative via phone and occasionally in person. Responsibilities will include ticket management and escalation, customer satisfaction and remediation, walking customers through tier 1 troubleshooting such as wifi connection, product set up, account management, etc.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age...
A client in the Atlanta GA area is looking for a Tier 1 Technical Support Analyst. The company is a leader in the industrial lighting technology industry. The TSA will function as a technical customer service representative via phone and occasionally in person. Responsibilities will include ticket management and escalation, customer satisfaction and remediation, walking customers through tier 1 troubleshooting such as wifi connection, product set up, account management, etc.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age...
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